Return and Refund Policy

Return and Refund Policy

Last Updated: November 2025

Thank you for shopping at Aniquid Tech Pay Private Limited (“we,” “our,” “us”). We want you to love what you ordered, but if something isn’t right, we’re here to help.

This Return and Refund Policy applies to all purchases made on our official website https://aniquidshop.in/ (the “Site”).

1. Return Eligibility

We accept returns and exchanges for clothing and fashion products under the following conditions:

  • The item must be unused, unwashed, and unworn.

  • The original tags, labels, and packaging must be intact.

  • Returns must be initiated within 7 days of receiving your order.

  • The product must be in its original condition as received.

Please note: For hygiene and safety reasons, innerwear, lingerie, accessories, and customized items are not eligible for return or exchange.

2. Return Process

To initiate a return, contact our customer support at info@aniquidshop.in or +91-9193658911 within 7 days of delivery.

  • Once your return request is approved, we will arrange a reverse pickup (if available in your area). You may also be asked to ship the item back to our return address.

  • Please ensure the product is securely packed to prevent damage during transit.

3. Exchange Policy

  • If the product you received doesn’t fit, you can request an exchange for a different size or color (subject to availability).

  • If the desired replacement is not available, you can choose between:

    • A store credit valid for future purchases, or

    • A refund (if eligible).

4. Refund Policy

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed within 7–10 business days to your original payment method.

  • Shipping charges and COD (Cash on Delivery) fees are non-refundable.

  • If a product was purchased during a sale or promotional offer, it may only be eligible for exchange or store credit, not a full refund.

5. Damaged or Defective Products

  • If you receive a damaged, defective, or incorrect item, report it to us within 48 hours of delivery and send clear photos or a short video showing the issue.

  • Once verified, we’ll arrange a replacement or issue a full refund.

  • We reserve the right to reject claims made after the 48-hour window.

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Worn, washed, or altered clothing

  • Items with missing tags or original packaging

  • Intimate wear, swimwear, or accessories

  • Clearance or final-sale items

7. Cancellations

  • Orders can only be cancelled before dispatch. Once the order has been shipped, cancellations will not be accepted.

  • For prepaid orders, refunds for cancelled items will be processed within 5–7 business days.

8. Contact Us

For return or refund-related queries, please contact:

Aniquid Tech Pay Private Limited
GST No: 07ABBCA2772N1ZF
Registered Address: UNIT NO 111 AGGARWAL CITY, DISTRICT CENTRE MANGLAM P, Rohini Sector 5, New Delhi, North West Delhi, Delhi, 110085
Email: info@aniquidshop.in
Phone: +91-9193658911